Sustainability Victoria is fully committed to supporting the Government’s directions under Victoria's Social Procurement Framework.
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Sustainability Victoria (SV) is fully committed to supporting the Government’s directions under Victoria's Social Procurement Framework and we recognise that we play a key role in advancing social and sustainable outcomes for Victorians.
The following information includes SV's procurement framework, activity plan, suppliers guide, and feedback process.
SV’s procurement framework is underpinned by high standards of probity, accountability and flexibility, with a focus on:
This judgment takes a range of financial and non-financial factors into account, including the mix of quality, cost and resources; fitness for purpose; total cost of ownership; and risk.
The Accountable Officer may conduct procurement activities and reviews to provide value-for-money outcomes.
Procurement activities and processes are held to high standards of behaviour and actions, including:
The complexity of a procurement project is measured against the tendering organisation’s capability to conduct it to achieve a good procurement outcome.
SV’s planned procurement activity for the next 12-18 months is summarised in the Procurement Activity Plan 2021-22 (xlxs, 31kB) (pdf, 115kB).
All SV planned procurement projects are subject to revision or cancellation. The information in the Procurement Activity Plan is provided for planning purposes only. The plan does not represent a solicitation or constitute a request for proposal, nor is it a commitment by SV to purchase the described goods or services.
Suppliers must ensure that they and their employees, workers, representatives, suppliers, and subcontractors comply with the standards of conduct set out in the Supplier code of conduct and in other contractual obligations to the department.
SV requests for tenders and expressions of interest for contracts are available from Buying for Victoria. Other state government department tenders are also advertised on this site.
SV is committed to minimising the environmental impact of the goods and services purchased to meet SV requirements. SV aims to meet this commitment by:
SV is committed to ensuring that all providers of goods and services to SV meet all obligations to their employees under any applicable industrial instruments recognised or registered under the National Workplace Relations System.
Any complaint about the RFQ process must be submitted to email@example.com in writing immediately upon the cause of the complaint arising or becoming known to the Respondent.
The written complaint must set out:
Complaints will be managed in a consistent, fair and transparent manner in accordance with the process outlined in the Complaints Management Framework.
Complaints Management Framework
Step 1: Complainant lodges a complaint to SV in letter or email addressed to Chief Procurement Officer (CPO) (email address: firstname.lastname@example.org)
Step 2: Within 5 working days SV acknowledges receipt of complaint. Acknowledgment indicates as a minimum:
• appointed person to review;
• process to be taken by organisation; and
• approximate timeline to address the matter.
Step 3: SV may require an extension of time if:
• additional information from the complainant; and/or
• the services of external parties to advise on elements of the complaint.
This extension will be based on the number of working days between the request for, and receipt of, additional information and/or advice sought. The complainant will be informed of any extension of time to consider the matter.
Step 4: Within 20 working days, the complaint will be addressed by SV and complainant will be informed of the findings and whether SV intends to take any further action.
Complainant accepts the finding. End of process.
Complainant elects to escalate the complaint to the VGPB. Within 5 working days, SV will inform the VGPB of any complaint that could not be resolved to the satisfaction of both parties.