The waste and recycling sector is an essential service, but it is vital that it forms a collaborative relationship with the community.
The waste and resource recovery sector plays a key role in maintaining health and wellbeing of our communities, environment and economy. The sector is an essential service, but it is vital that it forms a collaborative relationship with the community.
Waste and resource recovery operators build and maintain a social licence to operate by using community engagement to:
The community grants a social licence when they accept:
The concept of social licence has evolved from Corporate Social Responsibility.
An important characteristic of social licence is that there is no written agreement or formal licence, as it’s built on trust. It can be withdrawn at any time.
Proactively building and managing a social licence allows you to:
Our research shows there’s an increase of challenges for managing an effective social licence due to:
This means waste and resource recovery operators need to develop new capabilities to manage their social licence.
To support this, we will be launching a training program to empower you to build strong, long lasting relationships with your community.
Industry associations and training providers will deliver interactive workshops. Participants will learn how they can build and maintain social licence in the sector through engagement with stakeholders.
Companies that would benefit from this training include:
We’ve developed the training program with support from:
The training draws on:
This training supports operators to meet their obligations under the Statewide Waste and Resource Recovery Infrastructure Plan (SWRRIP).
Join our database and we’ll let you know as soon as the training is available. You can also choose to receive other regular communications.
Changes and perceptions in Victorian attitudes and perceptions of the waste and resource recovery sector: 2016 to 2019
1 August 2019
This report 'Changes and perceptions in Victorian attitudes and perceptions of the waste and resource recovery sector: 2016 to 2019' assesses how community perceptions, and expectations of the waste and resource recovery sector have changed since 2016.