Protecting your phone data

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1. Backup your data. Backup or transfer files and information you want to keep to a computer or online storage. Check to see if you can access your manufacturer’s software to complete the process.

2. Log out. You may be using a number of online accounts and social media. You need to log out of these platforms through the administration and security settings.

3. Perform a Reset. A reset will erase all the data from your device’s internal storage. Depending on what type of mobile phone you have, the instructions will vary. We recommend you check the user guide or instructions on the manufacturer’s website.

4. Remove your SIM and memory card. Transfer any files you have stored on the memory and SIM card. Once the data is removed your device can be recycled.