Understanding the what, why and when of its waste
Since the assessment, Maton has embarked on an ambitious plan to implement all recommendations. Optimising materials use and reducing wastage was the key focus area. However for Maton, 70% of the materials used in manufacturing the guitars have fixed purchase prices and are mostly purchased as assembled, finished components (machine heads, pickup system, strings, cases, etc.), leaving little or no room for material efficiency improvements. Maton therefore concentrated on the 30% of materials, mainly expensive timbers and purchased bulk quantity materials, where there were opportunities for increasing efficiencies.
All rejected timber was tracked and measured for several weeks, to determine what was being rejected and why, and what could be reused or value added. For example, rejected premium grade faces can be reused to make components or smaller bodied instruments such as a mini guitar or a ukulele. The 'real cost of waste' approach permitted Maton to understand all costs associated with rejecting components and products that are near or at completion, preferring to find faults earlier and avoid waste of additional labour, handling and energy costs.
Ambitious course of actions to optimise materials use and reduce waste
One of the first actions arising was to look at ways of improving the accuracy of cutting and assembly thereby reducing process wastage, overproduction and rework mainly caused by errors. Various tools used for measuring and cutting timber such as jigs, gauges and clamps were purchased. Maton received a grant of $3,000 from Sustainability Victoria to cover some of the implementation costs for these measures. Process errors have been reduced by 80% which is expected to save Maton about $25,000 per annum in materials costs alone.
A detailed analysis combining the raw material cost with compounding conversion costs as materials progress through each production stage from timber drying, cutting and CNC machining to body building, assembly and painting was fundamental to the assessment. For example, timber used to make a guitar neck passes through more than 20 value-adding steps. Each step was mapped and the value of a component may be five times greater than the material cost before it is assembled onto a finished guitar.
A workplace project was undertaken to capture the type and quantities of components rejected at each value-adding stage. A communication process has been implemented to involve all guitar builders to identify and quarantine material faults early in the process rather than when a whole guitar was nearing completion. For example, a timber knot in a guitar neck that may reduce the strength of the neck, might pass through to a finishing stage before making the decision to reject it, resulting in the 'write-off' of a guitar worth several thousands of dollars, for a component worth less than tens of dollars.
The internal 'Quality Alert' system is paying dividends with the team now getting feedback and becoming more confident to make early rejection calls themselves, rather than leaving it for someone else further along the value-adding process.
The commitment to invest in a European precision-made, multi-blade frame saw for cutting thin timber components, mainly backs and sides, has had a huge impact on timber yield and productivity. This Australian first was installed in mid-2015. The new saw not only cuts more back and side sets from a timber billet in a single pass, but only one or two additional passes through a belt sander is required, compared to five to eight previous passes. Both the new saw and sander run for less time which has also resulted in energy savings, a significant reduction in saw dust and further energy savings due to less operation of dust extractors, and less saw dust removal costs.
Understanding wastage pays dividends
While the focus has been on avoiding waste and optimising material efficiency, Maton is managing unavoidable waste streams more effectively as well. The total cost of waste management per guitar has been halved. Timber offcuts are reused by local woodworking and craft groups, metal is separated from land-fill, and even used guitar strings from the repair and restoration shop are being collected for a local sculptor.
Maton's efficiency actions stemming from the initial resource assessment has increased cut timber material yields by up to 60%, reduced waste management costs by 50%, boosted productivity, saved a significant amount of energy, improved worker safety and resulted in positive staff behaviour changes.
We have learned to see where the avoidable material waste and non-value adding costs are in our business and have used this approach as the focus to implementing a range of activities that will ultimately improve the overall performance of our whole business.
Anthony Knowles – Operations Manager